How long does shipping take?

• At ANNA we always strive to deliver your order as quickly as possible so you can enjoy it soon.

• In Medellín we make deliveries the same day, if it is a business day, if you need it on the weekend please contact us at +57 3053629403 to arrange your express delivery, if possible.

• In major cities, delivery time is 1 to 2 business days.

• In other cities in the country, delivery time is 3 to 5 business days.

Do you ship internationally?

• Yes, we ship internationally. However, we do not currently offer the option to calculate shipping costs from our website. Please contact us at +57 305 362 9403 so we can calculate the total cost of your order based on the destination, volume and weight of the package.

What are the guarantees for exchanges and returns?

• At ANNA, our priority is that you are always satisfied with your order. In case we do not meet your expectations or you want to change for size or reference, you can request an exchange or a refund. You can read our Exchange, Returns and Guarantee Policy by clicking here.